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2. print the pages of the website using a different browser

Error: The file name is not specified.

Some have found that the printer error that requires your attention occurs only when printing in a particular browser.

So, if you get an error when printing web pages with your browser, open and print the pages in other browsers.

Besides Firefox, Google Chrome and IE, people often forget that there is another browser solution that can print pages transparently : Opera offers useful features like no other program.

To further improve print quality in Opera, you can install a special print add-on that provides additional print options, allowing you to print Web pages with a single click.

If you don’t want to install add-ons, you can just define a custom key combination to print without preview.

Moreover, Opera offers all the basic functionality of a modern browser and complements it with useful add-ons.

Error: The file name is not specified.


Opera is an excellent web browser that allows you to save and print your favorite web pages with one click.

Start the troubleshooting program

  1. Press the Windows + I key to open the Settings application.
  2. Go to “Updates and Security.
    Error: The file name is not specified.
  3. Select “Troubleshooting” from the menu.
  4. Select Printer and choose Run Troubleshooting.
    Error: The file name is not specified.
  5. Follow the on-screen instructions to complete the troubleshooting.

Note: Windows 10 Troubleshooter is a built-in utility that can help you solve various software or hardware problems on your computer.

Turn off secure mode in Internet Explorer.

  1. Open Internet Explorer.
  2. Click on Tools and select Internet Options. Error! Filename not specified.
  3. Go to the Security section and uncheck the Enable secure mode checkbox. Error! Filename not specified.
  4. Click on the “Apply” and “OK” buttons.
  5. Close IE, right-click on the browser icon and select Run as Administrator.

Note: Protected mode is an IE feature that protects your computer from malware. Sometimes it does not work well with the printer software.

Install the latest updates

  1. Open the Settings application by pressing the Windows +I keys.
  2. Go to “Updates and Security. Error! Filename not specified.
  3. Click on Check for updates. Error! Filename not specified.
  4. Restart your computer.

Note: Windows 10 updates may bring new features to your system or fix many bugs or security risks. Therefore, it is important that you keep your operating system up to date.

6. restart the printer spooler service

  1. Press the Windows + R keys. Error! Filename not specified.
  2. Type services.msc. and click OK.
  3. Find a print exchange service. Error! Filename not specified.
  4. Select “Restart” from the menu.

Note: This service distributes print jobs and manages communication with the printer. Sometimes it does not work properly and needs to be restarted.

7. Assign a static IP address to the printer.

Error: The file name is not specified.

Depending on the users, a printer may appear that requires your attention when using a network printer. To solve this problem, users recommend uninstalling and reinstalling the printer.

Be sure to not only reinstall the printer, but also assign a static IP address to the printer. Several users have reported that this solution works, so don’t hesitate to try it.

Check the ink level

Error: The file name is not specified.

In some cases, users have reported that the printer requires your attention due to low ink levels.

If you think the ink level is the problem, remove the ink cartridges and shake them for a moment.

The problem should then be solved, at least temporarily. If you want a permanent solution, you should replace the ink cartridges.

9. Verify that the printer is installed correctly.

Error: The file name is not specified.

If the printer is not installed correctly, a message may appear requiring your attention.

To verify that everything is working properly, reinstall the printer and follow each step.

Even if you are using a wireless printer, you should follow the most basic steps, such as connecting the printer to your computer, if necessary. Sometimes small steps can make all the difference, so make sure you follow them all.

We have listed all the possible solutions to help you fix this printing error in Windows.

Follow each of these steps and let us know which one worked best for you by leaving a message in the comment section below.

Editor’s note: This article was originally published in July 2017 and revised and updated in February 2021 for timeliness, accuracy and completeness.

Frequently asked questions

How can the printer’s attention be remedied?

The problem “The printer needs your attention” may be caused by a low ink level. If you think the problem is due to a low ink level, you can remove the ink cartridges and shake them a bit. The problem should then be solved, at least temporarily.

How do I get the printer out of error mode?

Repareer de printer in foutstatus [Brother, Epson, HP, Canon].

What should I do if my HP printer reports that it needs attention?

My HP printer says it needs attention. If you encounter this error and you are idle because of your printer. Then you need to install and run the HP Printer and Scan Doctor software application. You can download this application from the official website that will help you get rid of attention errors.

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