WhatsApp is one of the most widely used free email services in the world. Facebook’s multi-platform messaging service allows users to send text and voice messages, photos, video and voice calls, photos, documents and location information to another person in real time.
However, each application has its own set of errors and problems; the most common are messages that are not sent to WhatsApp. In this article we will show you how to solve this problem on Android devices.
Troubleshooting steps when WhatsApp does not send messages to Android devices
1. Resetting network settings
Sometimes messages are not sent, simply because of certain network problems. Sometimes the network has to be reset to the default settings. At this point, we will explain how you can do this.
- Go to Settings
- Scroll down to System/General Control > Reset.
- Press Reset network settings > Reset network settings / Reset.
2. Check your internet connection
In many cases the problem is very simple, your internet is interrupted/limited or you are not connected to it at all.
- If you are using mobile data and your mobile data is turned on, but your messages still won’t be delivered, simply remove the notification bar, turn on flight mode, and turn your phone off or restart it.
- However, if you arrive in the WiFi area with your mobile phone and you think that the network is automatically switching and connecting to WiFi, it may not be able to connect. To check this, scroll down the notification bar, press and hold the WiFi icon and connect to the network you want to use.
You should also think about how to increase the speed of your Android Internet access.
3. Delete data for WhatsApp
Sometimes WhatsApp does not send messages due to a data problem. The application cache is not deleted. An uncleaned cache can be a burden. To solve this problem, follow the steps below:
- Open WhatsApp > Settings > Chat.
- Click on Backup Chat > Backup. (Backups are completely dependent on the speed of your internet).
- When the backup is complete, close the WhatsApp application and go to Settings > Applications > WhatsApp. (Usually closer to the end of the list)
- Press Storage > Delete Data > OK/Delete. (Don’t worry, he won’t remove your cats because you’ve already saved them).
- Go back to open WhatsApp. You will see that he will ask you to create your account. You are invited to accept the terms and conditions. Click on CONDITIONS AND CONDITIONS to proceed to the next page. On the next page, you will be prompted to allow access to your contacts and WhatsApp to access the media.
- You need to check your phone number now. Enter your mobile phone number and click Next. You will be asked to confirm that this is the number you want to check. That way, if you’ve made a mistake, you can go back and fix it. A text with a 6-digit verification code will then be sent to you. WhatsApp should automatically detect it and verify your number. If not, just enter the code you received.
- Next, WhatsApp will ask you to restore the backup created in step 2. HIT RESORT.
- WhatsApp will then ask you to enter a name for your profile. Enter your name and press NEXT.
That’s it, then all your chat and WhatsApp data will be restored. Now you can easily send messages to your contacts. Please indicate below if these measures have solved your problem.
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